Customer Handbook

Click on any of the individual sections below to get the information you need:

Section 1: Essential Information

Section 2: Contacting Us

Section 3: About your home

Section 4: Moving In

Section 5: Rent & Other Charges

Section 6: Repairs and Maintenance

Section 7: Your Tenancy

Section 8: Living in Your Home

Section 9: New Horizons Services

Section 10: Have Your Say

Section 11: Moving On

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