The usual length of stay is around 18 months and, when ready, we help you find suitable accommodation to move on to, which may be your own room in a shared house or your own flat. 

You are welcome to visit us or call us on 01223 360125 to find out more. You can apply for a place yourself using our online form or be referred by an agency you already have contact with. If you need help with this, please contact us and we will assist you through the application process 

Once we receive your application we will ask you to meet with us so you can talk about what you want. An assessment of your support requirements will need to be carried out by two members of our staff who will meet with you and your referrer if applicable. 

All applications and assessments are discussed within the team meeting.  You will be called by a member of the team to let you know if we feel the service is a good fit for you and then you will be added on our waiting list.  Places are offered depending on support and housing need.  If we do not feel the service is right for you, we will tell you why and suggest alternative services for you to try if we can. We are part of the Streets to Homes Partnership in Cambridge City and all referrals to all services are raised at a weekly meeting for discussion. This ensures that referrals are directed to the most appropriate service. As Corona House  is a small service, we are quite often full. In this case, we would offer you the opportunity to be referred into the wider Partnership 

You have the right to appeal. You or your referrer must write to the Service Manager within 14 days of receiving the rejection letter/email giving reasons why you think the decision was wrong. If the Service Manager thinks your application should be reconsidered, then your application will be looked at again at the next Team meeting and also the Steets to Homes  Partnership Referral meeting. If the Service Manager does not think your reasons for appealing are justified, your appeal will be passed to the Community Support Manager at CHS who will arrange an appeal hearing. You have the right to have someone with you at the appeal hearing 

You will need to pay the rent and any service charges. If you are not in work, we will support you  to apply for Housing Benefit towards these costs. The cost of the support service is funded by Cambridgeshire County Council and the Evelyn Trust. If you are employed, we will look at the situation with you to assess how much Housing Benefit you will be entitled to.  This depends on how much you earn, and each case will be different.